Donate clothes and household items in Penang: what each place takes

The short version

WCC Value Shop, Island 88, Tanjong Tokong, takes preloved clothing, household items, books and accessories. It is open daily, 11am to 5pm, except Wednesday. Mobile: 011-2140 0344.
The Salvation Army's Penang Family Thrift Store was listed on the Salvation Army's site in 2023. Ask the Salvation Army for its Penang address and hours before you go.
Lighthouse Thrift Store on Jalan Penang sells donated items to fund its programmes, including a soup kitchen. The Star's report gives no hours or contact details.
Only give what someone can use. Charities in George Town told The Star in September 2026 that dirty, damaged and unwashed items keep arriving and have to be thrown away.
No published source says whether any of these charities collects from your home in Penang. Call them to ask.

Where to take things

WCC Value Shop

Takes: preloved clothing, household items, books, accessories
Where and when: M-02 and M-03, M Floor, Island 88, Jalan Tanjong Tokong, 10470. Daily 11am to 5pm, except Wednesday
Phone: 011-2140 0344
Collects? Not stated. Call to ask

Salvation Army, Penang Family Thrift Store (as published in 2023)

Takes: clothing, electrical items, furniture, books, household items in good, working condition
Where and when: ask the Salvation Army
Collects? Not stated for Penang. Ask the Salvation Army

Lighthouse Thrift Store

Takes: clothing and household goods (from a news report)
Where and when: Jalan Penang. Hours not published
Phone: not published
Collects? Not stated

WCC Value Shop

The Women's Centre for Change (WCC) Penang runs the Value Shop. Its page says it welcomes donations of preloved clothing, household items, books and accessories, and that donors can drop off at both WCC offices and the Value Shop. The page gives the WCC office line as 04-228 0342, open Monday to Friday, 9am to 5pm.

In October 2026, WCC told The Star it welcomes "clean, saleable and good-quality clothing, shoes, bags, books, household items and accessories". Donations are sorted and assessed before suitable items are priced. Prices are generally RM2 to RM30. In September 2026, the shop's lead manager told The Star that only about 40% of donated items are suitable for resale.

Sources: WCC Value Shop, The Star, 7 October 2026 and The Star, 9 September 2026, read 2026-10-14.

The Salvation Army

The Salvation Army's Red Shield Industries page listed a Penang Family Thrift Store and the Penang Children's Home as places to give items, as published in 2023. Ask the Salvation Army for its Penang address and hours before you go.

The same page said bulky items like furniture and large appliances could be collected by arrangement, through a national online booking, WhatsApp and a 03 (Klang Valley) phone number. Ask the Salvation Army whether it collects in Penang.

Source: Salvation Army, Red Shield Industries page, archived April 2023, read 2026-10-14.

Lighthouse Thrift Store

The Star reported in September 2026 that the Lighthouse Thrift Store on Jalan Penang sells preloved items donated by well-wishers to raise funds for Lighthouse's programmes, including a soup kitchen. A staff member said the shop has repeatedly asked people not to donate used underwear, for hygiene reasons. The report gives no hours, phone number or list of what it accepts.

Source: The Star, 9 September 2026, read 2026-10-14.

Other names on the Penang Green Council list

Penang Green Council's FAQ (directory last updated 3 July 2024) names these second-hand shops and charity groups for clothes and household items in good condition: KAWAN shop, The Salvation Army Penang Children's Home, Eden Handicap Service Centre Berhad and WCC Value Shop. It gives no addresses or hours. For worn-out clothes, it points to merchants with clothes recycling programmes, naming H&M and Uniqlo, "subject to change".

Source: Penang Green Council FAQ, read 2026-10-14.

Before you donate

From what the charities told The Star in September 2026:

Wash clothes first. Do not donate used underwear.
Bring things during opening hours. Bags left outside after hours cannot be checked.
Ask staff what they need before you bring it.
If it is too old, faded or damaged to sell, it is not a donation. See Recycling in Penang instead.